HomeHome  FAQFAQ  SearchSearch  RegisterRegister  Log inLog in  

Share | 
 

 G25 problem

View previous topic View next topic Go down 
Go to page : Previous  1, 2
AuthorMessage
Tiago Malafaya
Racing Legend
avatar

Number of posts : 3384
Age : 40
Location : Porto, Portugal
Registration date : 2008-10-05

PostSubject: Re: G25 problem   Tue 21 Jan 2014 - 17:20

Alberto Ibaņez wrote:
Morons ...  Evil or Very Mad 

Anyway I was thinking that if the Thailand replacement seems too expensive for you, naybe you can try to have a replacement sensor (Or many) done with a 3D printer there at Portugal? Probably much cheaper  :hum: 


It isn't, I already contacted them  :top: 

_________________
Back to top Go down
finally gone :)
Racing Legend


Number of posts : 3192
Age : 25
Location :
Registration date : 2008-10-27

PostSubject: Re: G25 problem   Tue 21 Jan 2014 - 17:31

Even if it was years ago, I think there was someone that told that even way past his warranty, he got a reduced price for a G27.

I think that with customer support, it depends if you're lucky with your interlocutor or not. And lucky at all or not : Antoine ended up at some point with 3 G25, isn't it ?

_________________
http://newarchive.simjunkies.org/discussion/9582/asj-f1-1982-race-4 :urgence:
Back to top Go down
Tiago Malafaya
Racing Legend
avatar

Number of posts : 3384
Age : 40
Location : Porto, Portugal
Registration date : 2008-10-05

PostSubject: Re: G25 problem   Tue 21 Jan 2014 - 17:38

Well, I was hoping that the interlocutor made that suggestion.... but not even that happened....

_________________
Back to top Go down
Antoine de Mautor
League Owner
avatar

Number of posts : 3606
Age : 29
Location : Nantes, France
Registration date : 2008-09-08

PostSubject: Re: G25 problem   Tue 21 Jan 2014 - 17:44

JP Campmajo wrote:
I think that with customer support, it depends if you're lucky with your interlocutor or not. And lucky at all or not : Antoine ended up at some point with 3 G25, isn't it ?

Lol yeah, they wouldn't answer so I sent the same e-mail three times, and received 3 G25 a few weeks later  lol! I had sent mine back and it was still under warranty though IIRC  :hum:

_________________
Back to top Go down
http://files.historicsimracing.org/
Alberto Ibaņez
Racing Legend
avatar

Number of posts : 12362
Age : 44
Location : Valencia - Spain
Registration date : 2010-09-17

PostSubject: Re: G25 problem   Tue 21 Jan 2014 - 17:52

Quote :
Lol yeah, they wouldn't answer so I sent the same e-mail three times, and received 3 G25 a few weeks later

 Shocked  :rigol: 

No wonder their gaming peripherals business was deficitary in the end  lol!  


_________________
"There are two kind of oval racers, those who have hit the wall and those who will hit it" - Mario Andretti

Back to top Go down
Mike Becnel
Racing Legend
avatar

Number of posts : 3965
Age : 48
Location : Sugar Land, TX, USA
Registration date : 2012-06-24

PostSubject: Re: G25 problem   Tue 21 Jan 2014 - 18:28

Tiago Malafaya wrote:
Response from Logitech:

"Dear Tiago Malafaya,

Thank you for contacting Logitech Customer Care.

I am very sorry to hear that you are experiencing difficulties with your Logitech G25 Racing Wheel. My name is Joao and I will gladly assist you with your request.

From your email I understand that you realized that the plastic wheel in the calibrating sensor is cracked and you would like to have it replaced.

I must inform you that, unfortunately, Logitech does not provide repairs, and also, no internal components are available for replacement. I would also have to inform that the warranty on your product has expired I can therefore unfortunately not replace your product anymore.

If there is anything else I can do for you please let me know and I will be happy to help."


 Evil or Very Mad

I was unaware of the above sale of their gaming devices. The response is pretty much what I would have expected had I known about the sale. Much suckage.

_________________
Back to top Go down
Tiago Malafaya
Racing Legend
avatar

Number of posts : 3384
Age : 40
Location : Porto, Portugal
Registration date : 2008-10-05

PostSubject: Re: G25 problem   Thu 23 Jan 2014 - 0:41

They didn't sell it  Wink 

_________________
Back to top Go down
Sponsored content




PostSubject: Re: G25 problem   

Back to top Go down
 
G25 problem
View previous topic View next topic Back to top 
Page 2 of 2Go to page : Previous  1, 2
 Similar topics
-
» SCM Music Player Problem
» Webmail problem
» Image hosting problem with Servimg
» Strange problem with HTML page...javascripts doesnt seem to load...
» Problem uploading photos to Servimg on mobile device

Permissions in this forum:You cannot reply to topics in this forum
Historic Simracing Organisation :: General Discussion :: Paddock-
Jump to: